We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.  We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Why Work For Us?

• Great Pay –  with the opportunity for increases when performance skill blocks are achieved
• Benefits – Medical, Dental, Vision, wellness program and more!
• 401k Matching – $1 for $1 company match up to 6% of pay
• Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
• Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members

Summary

GIG Car Share is a one-way car share service in the San Francisco Bay Area, Sacramento and Seattle. Our service allows people to pick up and drop off a Gig car anywhere in the HomeZone whenever they need it. This convenient, affordable and environmentally friendly option has helped us grow quickly. Come join our Operations team with an amazing culture where you can thrive and use your skills to help deliver best-in-class Member experiences and have a positive impact on the diverse communities we serve.

Gig Fleet Operations Support (FOS) team is the brain of Gig Fleet Operations. FOS Specialists help determine the best course of action to maintain and repair Gig’s fleet, ensure high Member satisfaction, and increase fleet availability. FOS Specialists are responsible for creating the best-in-class experience for Gig Members and new revenue streams for the business. We are looking for a Gig FOS Team Lead to help run day-to-day operations, implement new technologies, work on automating repetitive tasks, and carry out process improvements.

Essential Functions

• Develop and support Team Members on day-to-day operations. Analyze team metrics to ensure goals are being met on a daily, weekly and monthly basis. Update and maintain operational documentation.
• Address operational concerns by creating and maintaining processes and procedures for Team Members across the broader organization.
• Make recommendations for new systems. Implement new systems and processes to improve operational key performance indicators. Identify areas of operation that may need automation and coordinate implementation of possible solutions.
• Assist with attendance management, time cards, and time off requests.
• Work with Fleet Operations team members to ensure proper vehicle location and coordinate pick up of all impounded vehicles, dead batteries, unresponsive vehicles, repossession, tows, cleaning inspections.

Knowledge/Skills/Abilities

• Collaborate closely with Member Support Team as well as other colleagues at Gig and AAA MWG\
• Contribute towards an environment of continuous improvement
• Be an advocate for team success
• Assist with improvements to Gig and MWG operations

Education & Experience / Licenses & Certification

• High School Diploma or GED (Required)
• 3-years in a Member service related field (Required)
• Project management or process implementation experience (Required)
• Bachelor’s Degree (Preferred)
•  Supervisory experience or experience in a team lead capacity (Preferred)
• Valid Driver’s License
• Must be able to understand and follow complex instructions

Working Environment

This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 15 pounds). Approximately 98% of time is spent using a video display terminal.

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.  We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work.

At A3 Ventures we come to work to dream, design and define how we will live and move into the future. We exist to harness these forces for the benefit of Members and future generations, humanizing disruptive change for the betterment of the communities we serve. We’re looking for bright, passionate, and collaborative people to join our tight-knit team as we innovate in the spirit of service.

Why Work For Us?

• Impact. Lead the charge in mobility as a service movement and enable people’s lives to improve through the sharing economy. Leverage the best of an established 115 year-old not for profit combined with start-up speed and agility to create real and meaningful impact.
• Recognition. We offer a competitive total compensation package including base salary, annual performance bonuses, benefits, and 401(k) Company match with additional discretionary contribution potential.
• Lifestyle. We do honorable work, and we practice our values: humility, integrity, teamwork, and service. You’ll have the security of a larger organization but you’ll move at startup speed.

Summary

The Product Lead drives rapid consumer adoption and inspires brand loyalty, designs communication to attract new users, focuses on knowing the target customer and developing ways to improve interactions with the customer.

Essential Functions

• Design communication blueprint to attract new users
• Set and achieve awareness, acquisition, activation, and retention targets to support growth
• Identify, develop, and manage a portfolio of acquisition and engagement channels (e.g., website, app, email, social, out-of-home, video, radio, public relations, referrals)
• Optimize resources: Design and execute tests, analyze results, and make changes to improve ROI
• Embody the voice of the customer: Lead industry, competitor, and consumer research

Knowledge/Skills/Abilities

• Formulates, sets goals, determines actions to achieve the goals, and mobilizes resources to execute the actions.
• Brand loyalty – Cultivate a pattern of consumer behavior where consumers become committed to a brand and make repeat purchases form the same brands over time.
• Consumer life cycle knowledge – Knowledge of the progression of the steps a customer goes through when considering purchasing, using, and maintaining loyalty to a product or service.
• Research – Ability to assess a situation, seek multiple perspectives, gather more information if necessary, and identify key issues that need to be addressed. Identify, scrutinize, improve, and streamline complex work processes through highly analytical thinking and analysis.
• Analysis – Examines data and facts to uncover and understand cause-effect relationships, thus providing basis for problem solving and decision making.
• Analyze and plan on how a brand is perceived in the market, and developing a good relationship with the target market.

Education & Experience/Licenses & Certification

• Bachelor’s degree
• 4 years combined experience in marketing, brand, and product
• New user acquisition experience across a broad portfolio of marketing channels
• Experience working in a consumer packaged goods organization

#OLG_RX
#LI-OH1
#Innovation_RX

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.  We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work.

Why Work For Us?

• Great Pay –  with the opportunity for increases when performance skill blocks are achieved
• Benefits – Medical, Dental, Vision, wellness program and more!
• 401k Matching – $1 for $1 company match up to 6% of pay
• Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
• Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members

Summary

If you are ready for a new journey and you are a good listener, confident, and competitive, yet team-oriented, you belong at AAA Car Buying.

We are a dealer group offering new and pre-owned vehicles through multiple locations in the Phoenix metro area. At AAA Car Buying, we believe that building strong relationships is the foundation of our success in an environment where each one of us feels like a valued member of the team and our clients see us easy and pressure-free.

The Member Advisor will utilize a consultative approach to ensure AAA member needs are clearly understood and member experience is at the core of the service. You will utilize your skills and relationships to negotiate the best deals for new and used vehicles with the objective of simplifying the car buying process, saving members time and money. This role will have direct impact on revenue creation for the club.

Essential Functions

• Achieve sales goals and track performance to meet/exceed those quotas
• Submit deals to the Sales Team Lead (prior to member presentation) for approval
• Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
• Present all optional vehicles available for customer purchase
• Perform high-quality, professional, and knowledgeable presentation and demonstration of pre-owned vehicles
• Mentor, coach, and support fellow Member Advisors, specifically new hires
• Maintain superior customer service and review ratings
• Build rapport with customers to build a base of referrals to establish customer network
• Build rapport with fellow AAA employees to encourage and provide cross business line referrals
• Manage leads, including documentation, follow-up, reporting and stats (times, appointment/show/close rates)
• Accurately appraise and evaluate Member trade-ins with the ability to communicate properly with the Inventory Manager
• Interact closely with AAA Branch teammates to ensure the AAA Car Buying Value Proposition is well understood and communicated to AAA members inquiring in-branch
• Employ a consultative evaluation process for AAA members to understand the needs and objectives of members seeking a new vehicle
• Sourcing new and used vehicles for members – finding appropriate price point for desired vehicle with the member
• Manage a pipeline with precision, and consistently develop strategies to grow business
• Follow the established sales process and consistently using company systems to document prospect interactions – ensuring efficient lead management
• Consistently monitor market trends and educate themselves on industry best practices to offer valuable perspective to clients
• Prepare documentation as needed for vehicle transfer
• Manage the delivery of vehicles to AAA members.

Knowledge/Skills/Abilities

• Proven track record of successfully meeting and exceeding sales goals
• Leadership skills with a passion for supporting fellow employees
• Enthusiasm with high energy throughout the sales workday
• Goal-oriented, friendly personality, especially when negotiating pricing
• Attention to detail and problem-solving capabilities
• Quality customer service, communication, computer, and basic math skills
• Professional appearance and work ethic
• Ability to qualify opportunities involving multiple key decision makers
• Ability to build and maintain lasting relationships with customers
• Exceptional verbal communication and presentation skills
• Understanding and experience in professional selling processes
• Genuine passion for the sales discipline and for helping clients succeed
• Ability and desire to thrive in a fast moving, ever-evolving environment
• Ability to perform basic calculations and mathematical figures

Education & Experience / Licenses & Certification

• BA a plus but not required
• Minimum of 10 years’ direct work experience in inside or outside sales capacity
• Demonstrated ability to convert prospects and close deals and achieve sales quotas
• Experience with customer relationship management software

Working Environment

This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 25 pounds) and driving vehicles within the Phoenix metro area. (up to 15 pounds). Approximately 98% of time is spent using a video display terminal.

#OSC_RX
#LI-OF1
#Innovation_RX

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.  We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work.

Why Work For Us?

• Great Pay –  with the opportunity for increases when performance skill blocks are achieved
• Benefits – Medical, Dental, Vision, wellness program and more!
• 401k Matching – $1 for $1 company match up to 6% of pay
• Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
• Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members

Summary

If you are ready for a new journey and you are a good listener, confident, and competitive, yet team-oriented, you belong at AAA Car Buying.

We are a dealer group offering new and pre-owned vehicles through multiple locations in the Phoenix metro area. At AAA Car Buying, we believe that building strong relationships is the foundation of our success in an environment where each one of us feels like a valued member of the team and our clients see us easy and pressure-free.

The Member Advisor will utilize a consultative approach to ensure AAA member needs are clearly understood and member experience is at the core of the service. You will utilize your skills and relationships to negotiate the best deals for new and used vehicles with the objective of simplifying the car buying process, saving members time and money. This role will have direct impact on revenue creation for the club.

Essential Functions

• Achieve sales goals and track performance to meet/exceed those quotas
• Submit deals to the Sales Team Lead (prior to member presentation) for approval
• Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
• Present all optional vehicles available for customer purchase
• Perform high-quality, professional, and knowledgeable presentation and demonstration of pre-owned vehicles
• Mentor, coach, and support fellow Member Advisors, specifically new hires
• Maintain superior customer service and review ratings
• Build rapport with customers to build a base of referrals to establish customer network
• Build rapport with fellow AAA employees to encourage and provide cross business line referrals
• Manage leads, including documentation, follow-up, reporting and stats (times, appointment/show/close rates)
• Accurately appraise and evaluate Member trade-ins with the ability to communicate properly with the Inventory Manager
• Interact closely with AAA Branch teammates to ensure the AAA Car Buying Value Proposition is well understood and communicated to AAA members inquiring in-branch
• Employ a consultative evaluation process for AAA members to understand the needs and objectives of members seeking a new vehicle
• Sourcing new and used vehicles for members – finding appropriate price point for desired vehicle with the member
• Manage a pipeline with precision, and consistently develop strategies to grow business
• Follow the established sales process and consistently using company systems to document prospect interactions – ensuring efficient lead management
• Consistently monitor market trends and educate themselves on industry best practices to offer valuable perspective to clients
• Prepare documentation as needed for vehicle transfer
• Manage the delivery of vehicles to AAA members.

Knowledge/Skills/Abilities

• Proven track record of successfully meeting and exceeding sales goals
• Leadership skills with a passion for supporting fellow employees
• Enthusiasm with high energy throughout the sales workday
• Goal-oriented, friendly personality, especially when negotiating pricing
• Attention to detail and problem-solving capabilities
• Quality customer service, communication, computer, and basic math skills
• Professional appearance and work ethic
• Ability to qualify opportunities involving multiple key decision makers
• Ability to build and maintain lasting relationships with customers
• Exceptional verbal communication and presentation skills
• Understanding and experience in professional selling processes
• Genuine passion for the sales discipline and for helping clients succeed
• Ability and desire to thrive in a fast moving, ever-evolving environment
• Ability to perform basic calculations and mathematical figures

Education & Experience / Licenses & Certification

• BA a plus but not required
• Minimum of 10 years’ direct work experience in inside or outside sales capacity
• Demonstrated ability to convert prospects and close deals and achieve sales quotas
• Experience with customer relationship management software

Working Environment

This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 25 pounds) and driving vehicles within the Phoenix metro area. (up to 15 pounds). Approximately 98% of time is spent using a video display terminal.

#OSC_RX
#LI-OF1
#Innovation_RX

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.  We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work.

Why Work For Us?

• Great Pay –  with the opportunity for increases when performance skill blocks are achieved
• Benefits – Medical, Dental, Vision, wellness program and more!
• 401k Matching – $1 for $1 company match up to 6% of pay
• Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
• Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members

Summary

If you are ready for a new journey and you are a good listener, confident, and competitive, yet team-oriented, you belong at AAA Car Buying.

We are a dealer group offering new and pre-owned vehicles through multiple locations in the Phoenix metro area. At AAA Car Buying, we believe that building strong relationships is the foundation of our success in an environment where each one of us feels like a valued member of the team and our clients see us easy and pressure-free.

The Member Advisor will utilize a consultative approach to ensure AAA member needs are clearly understood and member experience is at the core of the service. You will utilize your skills and relationships to negotiate the best deals for new and used vehicles with the objective of simplifying the car buying process, saving members time and money. This role will have direct impact on revenue creation for the club.

Summary

The AAA Member Advisor is responsible for qualifying leads, advancing the sales process, closing new sales, and achieving sales quotas. The Advisor will utilize a consultative approach to ensure member needs are clearly understood and member experience is at the core of the service. They will utilize their dealer network to negotiate the best deals for new and used vehicles with the objective of simplifying the car buying process for members and saving members time and money. This role will have direct impact on revenue creation for the club.

Essential Functions

• Achieve sales goals and track performance to meet/exceed those quotas
• Submit deals to the Sales Team Lead (prior to member presentation) for approval
• Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
• Present all optional vehicles available for customer purchase
• Perform high-quality, professional, and knowledgeable presentation and demonstration of pre-owned vehicles
• Mentor, coach, and support fellow Member Advisors, specifically new hires
• Maintain superior customer service and review ratings
• Build rapport with customers to build a base of referrals to establish customer network
• Build rapport with fellow AAA employees to encourage and provide cross business line referrals
• Manage leads, including documentation, follow-up, reporting and stats (times, appointment/show/close rates)
• Accurately appraise and evaluate Member trade-ins with the ability to communicate properly with the Inventory Manager
• Interact closely with AAA Branch teammates to ensure the AAA Car Buying Value Proposition is well understood and communicated to AAA members inquiring in-branch
• Employ a consultative evaluation process for AAA members to understand the needs and objectives of members seeking a new vehicle
• Sourcing new and used vehicles for members – finding appropriate price point for desired vehicle with the member
• Manage a pipeline with precision, and consistently develop strategies to grow business
• Follow the established sales process and consistently using company systems to document prospect interactions – ensuring efficient lead management
• Consistently monitor market trends and educate themselves on industry best practices to offer valuable perspective to clients
• Prepare documentation as needed for vehicle transfer
• Manage the delivery of vehicles to AAA members. 

Knowledge/Skills/Abilities

• Proven track record of successfully meeting and exceeding sales goals
• Leadership skills with a passion for supporting fellow employees
• Enthusiasm with high energy throughout the sales workday
• Goal-oriented, friendly personality, especially when negotiating pricing
• Attention to detail and problem-solving capabilities
• Quality customer service, communication, computer, and basic math skills
• Professional appearance and work ethic
• Ability to qualify opportunities involving multiple key decision makers
• Ability to build and maintain lasting relationships with customers
• Exceptional verbal communication and presentation skills
• Understanding and experience in professional selling processes
• Genuine passion for the sales discipline and for helping clients succeed
• Ability and desire to thrive in a fast moving, ever-evolving environment
• Ability to perform basic calculations and mathematical figures

Education & Experience / Licenses & Certification

• BA a plus but not required
• Minimum of 10 years’ direct work experience in inside or outside sales capacity
• Demonstrated ability to convert prospects and close deals and achieve sales quotas
• Experience with customer relationship management software

Working Environment

This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 25 pounds) and driving vehicles within the Phoenix metro area. (up to 15 pounds). Approximately 98% of time is spent using a video display terminal.

#OSC_RX
#LI-OF1
#Innovation_RX

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.  We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work.
Why Work For Us?

• Benefits – Medical, Dental, Vision, wellness program and more!
• 401k Matching – $1 for $1 company match up to 6% of pay
• Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
• Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members

RESPONSIBILITIES / JOB DUTIES

• Hire, train, and support a team of AAA Car Buying Member Advisors
• Master and train Member Advisors on how to overcome objections, perform all steps of the sales process, close sales, and provide guidance on how to improve sales performance
• Set sales goals, track progress, and lead team to achieve and exceed those quotas
• Build rapport and follow up with customers to build a base of referrals to establish customer network
• Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
• Maintain superior customer service and review ratings
• Distribute and manage lead performance, including documentation, follow-up, reporting and stats (times, appointment/show/close rates)
• Meet or exceed monthly gross targets set by the Operations Lead
• Review deals submitted by Advisors (prior to member presentation) for vehicle, structure, and products so that stock inventory is rotated and overall gross targets are met or exceeded.
• Submit deals to lenders for approvals and placement to maximize customer satisfaction and dealership revenue.
• Assist Member Advisors in closing deals by speaking with customers, overcoming objections and addressing concerns.

KNOWLEDGE AND SKILLS

• ​Previous dealership and management experience a huge plus
• Proven track record of successfully meeting and exceeding sales goals
• Leadership skills with a passion for training fellow employees
• Enthusiasm with high energy throughout the sales workday
• Goal-oriented, friendly personality, especially when negotiating pricing
• Attention to detail and problem-solving capabilities
• Quality customer service, communication, computer, and basic math skills
• Professional appearance and work ethic

EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES

• BA a plus but not required
• Minimum of 10 years’ direct work experience in inside or outside sales capacity
• Minimum of 3 years as a sales team lead or similar experience

#OSC_RX
#LI-OF1
#Innovation_RX

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.  We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work.

At A3 Labs we come to work to dream, design and define how we will live and move into the future. We exist to harness these forces for the benefit of Members and future generations, humanizing disruptive change for the betterment of the communities we serve. We’re looking for bright, passionate, and collaborative people to join our tight-knit team as we innovate in the spirit of service.

Why Work For Us?

• Benefits – Medical, Dental, Vision, wellness program and more!
• 401k Matching – $1 for $1 company match up to 6% of pay
• Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
• Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members

Summary:

Provides executive administrative support to one or more senior executive who oversee multiple departments within the same division.

Essential Functions

• Strong management of scheduling all internal and external meetings, travel plans, conference calls and day to day activities for senior executive(s).
• Must be able to be discrete while performing confidential secretarial functions including preparing confidential correspondence, reports and other complex documents.
• Requires continuous use of technical and business vocabulary and a detailed knowledge of company operations, organizational procedures, and resources.
• Writes correspondence on behalf of the senior executive(s). Responds to external correspondence.
• Types memos, purchase requisitions, payment requests and other department forms and documents.
• Organizes programs, events, meetings or conferences by arranging facilities and caterers, issuing information or invitations, negotiating vendor contracts and controlling event budget.
• Conducts budget, general ledger reconciliation duties, prepares reports and financial data.
• Reconciles corporate credit card account(s) and prepares expense reports..

Knowledge/Skills/Abilities

• Strong skills in developing effective relationships, communication skills, managing expectations in a fast paced organization
• Strong interpersonal, organizational and communication skills are required, with the ability to partner with managers at all levels in multiple divisions
• Acts independently and demonstrates effective conflict resolution skills in developing recommendations and solutions to solve complex issues in an effort to anticipate senior executive(s) needs
• Highly proficient written and verbal communication skills required
• Expert in Microsoft Excel and PowerPoint system applications
• Bilingual communication skills (preferred)

Education & Experience / Licenses & Certification

• 8+ years of executive assistant experience to senior level executives in a mid-to large company
• 6 years in a corporate environment at a senior leadership level
• BS/BA Degree or some college coursework (preferred)
• 2 years in a supervisory role (preferred)

Work Environment/Physical Requirements

• Works in an office environment sitting at a desk, table or computer workstation for extended periods of time.
• May travel by car, plane or other form of transportation to attend business meetings or conferences.
• Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.

#OLG_RX
#LI-OH1

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.  We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At A3 Labs we come to work to dream, design and define how we will live and move into the future. We exist to harness these forces for the benefit of Members and future generations, humanizing disruptive change for the betterment of the communities we serve. We’re looking for bright, passionate, and collaborative people to join our tight-knit team as we innovate in the spirit of service.

Why Work For Us?

• Impact. Lead the charge in mobility as a service movement and enable people’s lives to improve through the sharing economy. Leverage the best of an established 115 year-old not for profit combined with start-up speed and agility to create real and meaningful impact.
• Recognition. We offer a competitive total compensation package including base salary, annual performance bonuses, benefits, and 401(k) Company match with additional discretionary contribution potential.
• Lifestyle. We do honorable work, and we practice our values: humility, integrity, teamwork, and service. You’ll have the security of a larger organization but you’ll move at startup speed.

Summary

Seeking a passionate Fleet Technician to serve our GIG Car Share Member community. This individual will join our fleet team with an opportunity to thrive and use your skills to help deliver best-in-class Member experiences and creating a positive impact on the diverse communities we serve

Essential Functions

• Reposition Gig cars from low utilization zones to high utilization zones
• Refuel and clean Gig cars in the fleet for a great Member experience
• Shuttle Gig cars for maintenance and repair services (e.g., oil changes, flat tire repairs, etc.)
• Inspect, photograph and determine resolution of damaged vehicles
• Test, diagnose, service and repair vehicle telematics technology
• Perform light maintenance (e.g., battery jump, changing tires, etc.)
• Prepare cars for in-fleeting and de-fleeting
• Audit quality of work of third party fleet partners

Knowledge/Skills/Abilities

• Ability to creatively problem solve with an attention to detail
• Ability to effectively communicate with Team Members, partners and Gig Members
• Ability to deliver best-in-class experiences
• Have an internal drive to do what it takes to get the job done with a Member focus mentality

Education & Experience/Licenses & Certification

• High School Diploma or GED
• Must have a valid driver’s license with clean driving record
• At least 21 years old with driving experience
• Customer service facing experience
• Ability to work flexible hours and willingness to work weekends

Work Environment/Physical Requirements

• Lifting and carrying various parts, weighing up to 30-50 pounds, several times a day
• Bending, kneeling, reaching and stooping as required for service calls

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.  We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work.

Why Work For Us?

• Great Pay –  with the opportunity for increases when performance skill blocks are achieved
• Benefits – Medical, Dental, Vision, wellness program and more!
• 401k Matching – $1 for $1 company match up to 6% of pay
• Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
• Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members

Summary

If you are ready for a new journey and you are a good listener, confident, and competitive, yet team-oriented, you belong at AAA Car Buying.

We are a dealer group offering new and pre-owned vehicles through multiple locations in the Phoenix metro area. At AAA Car Buying, we believe that building strong relationships is the foundation of our success in an environment where each one of us feels like a valued member of the team and our clients see us easy and pressure-free.

The Member Advisor will utilize a consultative approach to ensure AAA member needs are clearly understood and member experience is at the core of the service. You will utilize your skills and relationships to negotiate the best deals for new and used vehicles with the objective of simplifying the car buying process, saving members time and money. This role will have direct impact on revenue creation for the club.

The AAA Member Advisor is responsible for qualifying leads, advancing the sales process, closing new sales, and achieving sales quotas. The Advisor will utilize a consultative approach to ensure member needs are clearly understood and member experience is at the core of the service. They will utilize their dealer network to negotiate the best deals for new and used vehicles with the objective of simplifying the car buying process for members and saving members time and money. This role will have direct impact on revenue creation for the club.

Essential Functions

• Achieve sales goals and track performance to meet/exceed those quotas
• Submit deals to the Sales Team Lead (prior to member presentation) for approval
• Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
• Present all optional vehicles available for customer purchase
• Perform high-quality, professional, and knowledgeable presentation and demonstration of pre-owned vehicles
• Mentor, coach, and support fellow Member Advisors, specifically new hires
• Maintain superior customer service and review ratings
• Build rapport with customers to build a base of referrals to establish customer network
• Build rapport with fellow AAA employees to encourage and provide cross business line referrals
• Manage leads, including documentation, follow-up, reporting and stats (times, appointment/show/close rates)
• Accurately appraise and evaluate Member trade-ins with the ability to communicate properly with the Inventory Manager
• Interact closely with AAA Branch teammates to ensure the AAA Car Buying Value Proposition is well understood and communicated to AAA members inquiring in-branch
• Employ a consultative evaluation process for AAA members to understand the needs and objectives of members seeking a new vehicle
• Sourcing new and used vehicles for members – finding appropriate price point for desired vehicle with the member
• Manage a pipeline with precision, and consistently develop strategies to grow business
• Follow the established sales process and consistently using company systems to document prospect interactions – ensuring efficient lead management
• Consistently monitor market trends and educate themselves on industry best practices to offer valuable perspective to clients
• Prepare documentation as needed for vehicle transfer
• Manage the delivery of vehicles to AAA members.

Knowledge/Skills/Abilities

• Proven track record of successfully meeting and exceeding sales goals
• Leadership skills with a passion for supporting fellow employees
• Enthusiasm with high energy throughout the sales workday
• Goal-oriented, friendly personality, especially when negotiating pricing
• Attention to detail and problem-solving capabilities
• Quality customer service, communication, computer, and basic math skills
• Professional appearance and work ethic
• Ability to qualify opportunities involving multiple key decision makers
• Ability to build and maintain lasting relationships with customers
• Exceptional verbal communication and presentation skills
• Understanding and experience in professional selling processes
• Genuine passion for the sales discipline and for helping clients succeed
• Ability and desire to thrive in a fast moving, ever-evolving environment
• Ability to perform basic calculations and mathematical figures

Education & Experience / Licenses & Certification

• BA a plus but not required
• Minimum of 10 years’ direct work experience in inside or outside sales capacity
• Demonstrated ability to convert prospects and close deals and achieve sales quotas
• Experience with customer relationship management software

Working Environment

This is primarily an office job. Physical requirements include standing, sitting, bending and lifting (up to 25 pounds) and driving vehicles within the Phoenix metro area. (up to 15 pounds). Approximately 98% of time is spent using a video display terminal.

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.  We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work.

Why Work For Us?

• Great Pay –  with the opportunity for increases when performance skill blocks are achieved
• Benefits – Medical, Dental, Vision, wellness program and more!
• 401k Matching – $1 for $1 company match up to 6% of pay
• Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
• Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members

RESPONSIBILITIES / JOB DUTIES

• Point of contact for Sales and Marketing
• Support Marketing and Sales teams in their daily tasks and responsibilities.
• Build and scale repeatable business processes to continuously improve operational efficiency and effectiveness
• Work directly with the sales and marketing teams to define steps to improve conversions, shorten sales cycles and maximize wins
• Responsible for upkeep and accuracy in the marketing and sales databases and performance reporting
• Work in both CRM’s and Google Analytics to ensure all funnel data is accurate and tracking correctly
• Create dashboard and reports for specific programs and projects
• Identify and report areas of concern or improvement to Marketing Director and work to propose new workflows and nurtures to enhance current systems
• Track email, advertising and other marketing campaigns in CRM and other analytics software ensuring the right content reaches the right  audience at the right time in the marketing and sales funnel
• Develop new marketing promotions, product launches and sales initiatives to support lead generation for the Sales Team
• Execute new nurture campaigns in line with upcoming marketing or product launches and initiatives
• Own metrics and reporting for all lead generation activities
• Other duties as assigned

KNOWLEDGE AND SKILLS

• Minimum 3 years of experience in marketing or sales operations
• Understanding of marketing and sales process and audience segmentation
• Strong analytical skills
• Document processes and communicate improvements to increase funnel efficiency
• Strong team player; demonstrated ability to partner with sales, marketing and other cross functional departments
• Ability to integrate multiple data points to report on marketing performance and inform insight driven campaigns
• Thrives in entrepreneurial environmentsProactive, visionary and continually asks; How can I make that better?

EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES

PREFERRED JOB REQUIREMENTS

• Bachelor’s Degree Preferred but not required
• High School Diploma or GED
• High attention to detail and accuracy despite fast turnarounds
• A skilled communicator: transparent, collaborative, and open to feedback
• Communication, Oral – Ability to communicate effectively with others using the spoken word Communication, Written – Ability to communicate in writing clearly and concisely
• Customer Oriented – Ability to take care of the customers’ needs while following company procedures
• Interpersonal – Ability to get along well with a variety of personalities and individuals
• Energetic – Ability to work at a sustained pace and produce quality work
• Reliability – The trait of being dependable and trustworthy

#OLG_RX
#LI-OH1
#Innovation_RX

We call our club’s vision, mission, values, and supporting pillars “Our House” because they are the foundation for all that we do.  We’re working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work.

At A3 Ventures we come to work to dream, design and define how we will live and move into the future. We exist to harness these forces for the benefit of Members and future generations, humanizing disruptive change for the betterment of the communities we serve. We’re looking for bright, passionate, and collaborative people to join our tight-knit team as we innovate in the spirit of service.

Why Work For Us?

• Impact. Lead the charge in mobility as a service movement and enable people’s lives to improve through the sharing economy. Leverage the best of an established 115 year-old not for profit combined with start-up speed and agility to create real and meaningful impact.
• Recognition. We offer a competitive total compensation package including base salary, annual performance bonuses, benefits, and 401(k) Company match with additional discretionary contribution potential.
• Lifestyle. We do honorable work, and we practice our values: humility, integrity, teamwork, and service. You’ll have the security of a larger organization but you’ll move at startup speed.

Summary

Our Digital Marketing Lead is responsible for leading the development and execution of digital marketing and media strategies to create brand awareness, drive Member acquisition and increase retention.   You will manage, optimize and report on paid online media campaigns, covering all digital tactics such as social media marketing, display advertising, SEM/SEO, video, and remarketing.

Essential Functions

• Operates on a strategic and tactical level, touching all aspects of search and other digital marketing roadmap including keyword management, creation of campaign messaging, landing pages, A/B testing and analytics.
• Partner across the marketing organization to align marketing objectives and build integrated plans
• Leverage knowledge of our target audiences, their interaction with digital channels and key messages to design and deploy effective digital campaigns and customer experiences.
• Plan and manage paid search, display/retargeting ads, and SEO;
• Build and execute campaigns from start to finish including, but not limited to, end to end campaign experience flow, landing pages and form creation.
• Rapidly experiment with multiple digital (and some offline) marketing channels to drive down cost per acquisition and increase the quantity and quality of loan applications
• Campaign reporting: Summarize, report and optimize online campaign delivery and performance metrics .  Capture and analyze key metrics to optimize and improve ROI for all digital marketing programs.
• Ensure executional excellence by measuring efficacy of current processes and redefining or innovating new processes/procedures/protocols to ensure maximum productivity.

Knowledge/Skills/Abilities

• Basic knowledge of MS Office applications
• Expert in search marketing and paid advertising
• Demonstrated expertise in email, social media and SEO
• Experience working with agency partners and collaborating with internal teams.
• Analytical, proactive and creative problem solver with the ability to tell campaign performance stories through data to influence future investments.

Education & Experience/Licenses & Certification

• Bachelor’s degree in marketing, communications or related field or an equivalent combination of education and experience
• 5+ years experience in a similar digital marketing role.
• Direct to consumer marketing experience.
• Deep knowledge of SEM
• Demonstrated track record of campaign performance improvement

Work Environment/Physical Requirements

Works in an office environment sitting at a desk, table or computer workstation for extended periods of time.  May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.

#OLG_RX
#LI-OH1
#Innovation_RX